Privacy Policy

Effective Date: June 25, 2025

Last Updated: June 25, 2025

1. INTRODUCTION

DropSoftware (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at dropsoftware.app (“Service”). If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. INFORMATION WE COLLECT

2.1 Personal Information You Provide

• Name, email address, and username when you create an account
• Password for account authentication
• Payment and billing information (processed securely through Stripe)
• Communications when you contact us for support

2.2 Information Collected Automatically

• Usage data including features accessed and actions taken
• Device information such as browser type and operating system
• General location data
• Cookies and similar tracking technologies

2.3 Information from Third Parties

• Transaction information from our payment processor Stripe
• Analytics data from service providers

3. HOW WE USE YOUR INFORMATION

3.1 To Provide Our Services

• Create and manage your account
• Process subscription payments
• Provide access to resellable software products
• Track reseller performance and commissions
• Send service-related notifications

3.2 To Improve and Secure Our Service

• Analyze usage patterns and improve features
• Detect and prevent fraudulent activity
• Monitor compliance with our Terms and Conditions
• Troubleshoot technical issues

3.3 To Communicate with You

• Respond to support inquiries
• Send administrative messages about your account
• Provide promotional communications (with your consent)

4. INFORMATION SHARING AND DISCLOSURE

We do not sell, trade, or rent your personal information. We may share your information only in the following situations:

4.1 With Service Providers

• Payment processing through Stripe
• Email delivery services
• Analytics and monitoring services
• Customer support tools

4.2 For Legal Requirements

• To comply with legal obligations
• To respond to lawful requests by public authorities
• To protect our rights, property, or safety
• To enforce our Terms and Conditions

4.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. DATA SECURITY

We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

6. YOUR PRIVACY RIGHTS

6.1 Access and Update

You may access and update your account information at any time through your account settings.

6.2 Email Communications

You may opt out of promotional emails by clicking the unsubscribe link or updating your preferences. You cannot opt out of transactional emails related to your account.

6.3 Account Deletion

You may request deletion of your account by contacting us at support@dropsoftware.app. Some information may be retained as required by law or for legitimate business purposes.

6.4 Data Portability

You have the right to request a copy of your personal data in a structured, commonly used format.

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. CHILDREN'S PRIVACY

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete that information.

9. CALIFORNIA PRIVACY RIGHTS

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information (which we do not do).

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

11. DATA RETENTION

We retain your personal information only for as long as necessary to provide you with our Service and as described in this Privacy Policy. We will also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

12. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. For material changes, we will provide notice through the Service or by email.

13. CONTACT INFORMATION

If you have questions about this Privacy Policy, please contact us at:

• Email: support@dropsoftware.app